Terms & Conditions
These Terms & Conditions govern your use of themagicapothecary.com and any purchases made through our online store. By browsing the site or placing an order, you agree to these Terms.
About The Magic Apothecary
The Magic Apothecary is a founder-run ritual fragrance brand offering premium home fragrance and aromatherapy products. Our products are presented as lifestyle and wellbeing-focused items designed to support intentional daily rituals.
Eligibility and accounts
- You confirm that you are legally able to enter into a contract in your country of residence.
- If you create an account, you are responsible for maintaining the confidentiality of your login details.
- We reserve the right to suspend accounts for misuse, fraud, or harmful activity.
Products and availability
All product descriptions, images, and specifications are provided for general guidance. We may refine packaging, presentation, or minor product details over time while maintaining the intended experience and quality standards.
Pricing, taxes, and payments
- Prices are shown on the website and may be updated without prior notice.
- Where applicable, taxes will be displayed at checkout according to your delivery location.
- Payment is due at the time of purchase using the methods offered at checkout.
Order acceptance
- Your order is an offer to purchase.
- We accept the order when we confirm dispatch or otherwise confirm acceptance by email.
- We reserve the right to refuse or cancel orders for suspected fraud, pricing errors, or inventory issues.
Shipping and delivery
Delivery times are estimates and may vary due to carrier conditions, customs processing, or seasonal demand. For full details, please refer to:
Returns and refunds
We aim to handle returns fairly and in line with applicable consumer rights. The conditions, timeframes, and process for returns and refunds are set out here: Shipping & Returns .
Order tracking
Where tracking is available, you can follow your shipment here: Order tracking .
Product use and safety
- Always follow the usage and care guidance provided on the product label and on our product pages.
- Keep candles and fragrance products away from children and pets.
- Do not leave burning candles unattended.
Intellectual property
All content on this website, including text, imagery, branding, and design elements, is owned by or licensed to The Magic Apothecary and protected by applicable intellectual property laws. You may not reproduce, distribute, or exploit any content without prior written consent.
User content and reviews
If you submit reviews or other content, you grant us a non-exclusive right to display and use that content for website and brand communications. We may remove content that is unlawful, misleading, abusive, or irrelevant.
Limits of liability
To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the website or products. This does not affect any liability that cannot be excluded under applicable consumer protection laws.
Privacy and cookies
Your use of this site is also governed by our Privacy policy . You can manage cookies through your browser settings and any cookie banner choices available on the site.
Changes to these Terms
We may update these Terms from time to time to reflect operational, legal, or product changes. The most current version will always be available on this page.