FAQ
Short, clear answers about our aromatherapy candles, essential oil blends, and ritual approach.
Materials, ingredients, and ethics
Are your products vegan?
Yes. Our products are made with plant-based materials and pure essential oils.
Are your products cruelty-free?
Yes. We do not test on animals.
Do you use synthetic perfume?
No. Our ritual scent systems are built with pure essential oils, not synthetic fragrance.
What is IFRA, and why do you follow it?
IFRA is the International Fragrance Association. It publishes widely used safety standards for the use of fragrance materials, including essential oils, in consumer products.
We follow IFRA guidance so our scent profiles stay within recognised exposure limits for the intended use. This is part of making ritual products that are beautiful, consistent, and responsibly formulated.
Do you take sustainability seriously?
Yes. We focus on responsible materials, thoughtful packaging choices, and small-batch production.
Read more here: Sustainability.
Candles
What makes your candles different?
We design each fragrance as a practical ritual. The goal is not only a beautiful scent, but a clear emotional and mental effect you can return to.
How should I burn my candle?
- Trim the wick before each use.
- On the first burn, allow the wax to melt across the surface.
- Burn on a stable, heat-resistant surface away from drafts.
- Never leave a candle unattended.
How strong is the scent?
Our candles are designed to feel refined and balanced. The experience is intentional rather than overpowering.
Essential oil blends and body use
Are your essential oil blends safe for skin?
Our blends are created with safety in mind. If you plan to use any aromatherapy product on skin, follow the usage guidance on the product page and stop if irritation occurs.
I am highly sensitive. Can I still use your products?
Many highly sensitive customers prefer gentle, well-structured essential oil profiles. Start with short sessions, keep the room ventilated, and pause if any discomfort appears.
Are your products suitable during pregnancy?
Sensitivity varies widely. If you have specific medical concerns, consult a qualified professional. Use in well-ventilated spaces and keep exposure gentle.
Orders and support
Where do you ship from?
We ship from Spain.
How do returns work?
Our shipping and returns policy is explained here: Shipping & returns.
How can I check my order status?
See: Order tracking.